Blackjack Ballroom is an online casino that was established in 2002 with over 150 games and up to $500 in welcome bonuses to new players. Blackjack, which is often called the 21 games (because the goal is to beat the dealer to a total of 21), is the veteran of all casino amusement. In fact, many will argue that “you can’t name yourself a true gambler until you try Blackjack”. James Bond and Hollywood will agree. Thus, a blackjack-themed online casino is not hard to imagine.
Blackjack Ballroom Casino is that blackjack-themed online casino. It was launched in 2000 and is part of the Casino Rewards Group. This Group is responsible for about 30 other online casinos in the industry, including Aztec Riches, Captain Cooks Casino, Zodiac Casino, Grand Mondial Casino and more. The two-decade-long stay of Blackjack Ballroom Casino, coupled with the vast experience of the Casino Reward Group, suggests that the online casino can offer top-notch online casino entertainment and rewards.
As its name suggests, Blackjack Ballroom Casino focuses on the game of 21. However, don’t let its name deceive you; Blackjack Ballroom Casino is not a blackjack-only gaming destination. Powered by arguably the best casino software provider in the business, it holds a wide variety of other online casino games. You can visit the casino here: www.blackjackballroom.eu. The site is available to persons 18 years and above, except in some locations where the legal age is 21.
However, players everywhere are not welcome. Like almost every other online casino, there are country restrictions. Unfortunately, this includes the US. So US players are not welcome to join Blackjack Ballroom Casino.
At the time of writing this review, Blackjack Ballroom Casino says it is “one of the top-rated casino sites for 2019”. This will suggest that Blackjack Ballroom Casino should be the destination to head to get top-notch casino entertainment or any real chance to win casino rewards.
The big question is whether this is just some advert speak or whether Blackjack is a top online gaming site for casino entertainment and rewards seekers.
That is, does Blackjack Ballroom Casino hold the quality and variety of online casino games that’ll deliver an excellent online casino gaming experience? Does it offer attractive bonuses to make it a rewarding gaming destination? Does it offer fair bonus conditions? In terms of service: does it offer a wide range of deposit and withdrawal options; does it have fair deposit and withdrawals limits, and are withdrawals fast?
More importantly, does Blackjack Ballroom Casino tick the legit and safety boxes? That is, is it a legit online casino, or is it just some scam service that’ll rip off unsuspecting players?
This Blackjack Ballroom Casino review will examine Blackjack Ballroom Casino in order to provide the information that will help you answer these questions and more.
Blackjack Ballroom Casino Review at a Glance
- Website: www.blackjackballroom.eu
- A legit online casino that has reputable gaming licenses (from the Kahnawake Gambling Commission, the UK Gambling Commission, and the Malta Gaming Authority) and is certified by eCOGRA
- A safe casino that employs 128-bit SSL encryption
- Powered by Microgaming, a software that boasts first-class HD quality
- Supports download-play and Instant-play, as well as mobile gaming
- Has a blackjack focus but offers over 550 online casino games (slots, roulettes, baccarat, craps, and video pokers)
- Does not provide Live Dealer games
- Offers some of the best and biggest progressive jackpot games in the industry (including Mega Moolah)
- Offers an attractive welcome bonus that is up to €500
- Provides membership in the renowned Casino Rewards loyalty rewards
- The bonus wagering requirement is “60X bonus amount” for the first deposit bonus and is “30X bonus amount” for subsequent deposit bonuses
- Supports a range of deposit and withdrawal methods (that includes credit cards, prepaid vouchers, e-wallets, and bank transfer services)
- The minimum deposit is €10; the minimum withdrawal amount €50 (but €300 with DBT/ Wire), while the maximum withdrawal amount is €4,000 per week.
- 24/ 7 customer support available via email (support@crhelpdesk.com) and Live Chat
Is Blackjack Ballroom Casino legit?
YES, Blackjack Ballroom Casino is a legit online casino with three licenses from the Kahnawake Gambling Commission, the UK Gambling Commission, and the Malta Gaming Authority.
Using an online casino entails depositing money into your casino account. With scammers everywhere on the internet, except you determine that the casino you are about to use is legit, you run the risk of losing your deposits. Thus, it’s wise to first check whether an online casino is legit. That said, the big question here is whether Blackjack Ballroom Casino is legit. The short answer to that is “YES”.
Our first check of a legit online casino is usually legality. This is because, generally, online platforms that are operated by companies that are 100% legal are less likely to be scams. Thankfully, Blackjack Ballroom Casino ticks this box, as it is owned and operated by the Casino Rewards Group. Suffice it to say that this Group is one of the most recognized operators of the iGaming industry, having some 30 online casinos in its portfolio.
Another check of a legit online casino is the test of time. This is because scam platforms are usually short-lived. In this time of fast communication, when a scam platform is called out, the word easily spreads; and the platform will see less traffic, causing it to die off. Thankfully, Blackjack Ballroom Casino passes this test of time. It was established in 2000, which means it has been around for two solid decades. Suffice it to say that a scam online casino cannot go on scamming people for some 2 decades.
Another check of a legit online casino is gaming licenses. This is because scam online casino does not get licensed and regulated by reputable casino licensing jurisdictions. Thankfully, Blackjack Ballroom Casino ticks this box. It has gaming licenses from the Kahnawake Gambling Commission (KGC), the Malta Gaming Authority (MGA), and the UK Gambling Commission (UKGC).
These are some of the best casino regulators in the business. They have strict requirements that casinos must meet to obtain their licenses, and afterwards, they ensure that the casinos continue to operate to high standards of fairness.
Another check of a legit online casino is third-party audit seals. This is because scam online casinos will not get the endorsement of industry watchers or followers. Thankfully, Blackjack Ballroom Casino ticks this box. It has the eCOGRA audit seal. eCOGRA (eCommerce Online Gaming Regulation and Assurance) is a foremost independent auditor and certifier of online casinos.
eCOGRA fully tests casinos’ games and systems for fairness and safety respectfully, and only casinos that pass are earned its “safe and Fair” seal. Fairness is an important element in whether a casino is legit; because it’s only when a casino is fair that players have a chance of winnings. Suffice it to say that a scam casino that is not fair will not eCOGRA’s audit seal.
However, the ultimate check of a legit online casino is payouts. To many players, gaming licenses and third-party audit seals may be too difficult to understand; they want to know whether the casino pays or not. Thankfully, Blackjack Ballroom Casino does pay.
You’ll easily find real winners of the casino both on its website and in independent sources. Suffice it to say that scam online casinos are designed to only collect deposits and not pay.
That said, Blackjack Ballroom Casino is operated by the high-profile Casino Rewards Group, with it fully licensed by some of the best casino regulators in the business, with it certified by eCOGRA as safe and fair, with it having a 20-year operating record of providing gaming services, and consistently paying its winners, there is no doubt that Blackjack Ballroom Casino is a legit online casino.
Is Blackjack Ballroom Casino safe?
Another important consideration when using online casinos is safety. That is, whether the online casino will effectively protect the sensitive information that you submit. Since you can’t afford to have sensitive information like your personal data and credit card data leaking to unauthorized third parties, the ideal online casino should not only be legit but should also be safe (in protecting users’ data).
In this regard, the eCOGRA seal already tells us that it is safe; but checking for yourself, you’ll find that it employs 128-bit SSL encryption. This is the industry standard for protecting data being exchanged over the internet. SSL (Secure Sockets Layer) technology creates a private channel through which data is funnelled, shielding off unauthorized third parties.
More so, the data is encrypted with bank-grade encryption, so even if it is intercepted, it can’t be read by hackers.
That said, with the use of SSL technology, amongst other stops, it is safe to say that Blackjack Ballroom Casino is safe.
Gaming Review
In the gaming review, we’ll look at the quality of games, the casino’s ease of use, the game selection and more.
Software Provider
An online casino can only be as good as the software powering it. That said, the ideal online casino will be powered by excellent software.
Blackjack Ballroom Casino does well in this regard, as Microgaming powers it. Microgaming is an award-winning game studio that has existed since the beginning of online casinos. In fact, the first gambling software was developed by Microgaming in 1994.
Not resting on its laurels, Microgaming not only moves with the times but sets the pace on many fronts and is known for developing excellent games with excellent graphics, animation, sounds, and other high-quality effects.
Powered by “the top of the class” Microgaming, you can be sure that Blackjack Ballroom Casino has some of the best online casino games you’ll find anywhere.
However, since it is powered by only Microgaming, Blackjack Ballroom Casino does not give the different experiences that you’ll get from a multi-software casino. Remember the saying that “variety is the spice of life”? The different software providers tweak their software, offering a range of graphics, game-play styles, etc.
So in online casinos with different software, players enjoy this “variety”. But being powered by the only Microgaming, Blackjack Ballroom Casino does not give the “spice of life” that “variety” brings. Note that this does not mean that you’ll find Microgaming lacking in any way; it’s just that you’ll not have access to something different.
Mobile Gaming
You shouldn’t have to rush home or sit before your desktop devices to play online casino games. The portability of mobile devices means that most persons spend most of their online time using their smartphones. Thus, the ideal online casino should be compatible with mobile devices.
Thankfully, Blackjack Ballroom Casino ticks this box. You can access the casino with your smartphones and tablets, and it works well on all the popular mobile platforms – Apple, Android, Windows, and Blackberry. With mobile gaming supported, you can play casino games on the go, whenever and wherever.
Casino Version
Online casino games are available in two versions – downloadable version and a web-based version. The downloadable version requires you to download the casino software to your device, to access the games. While the web-based version requires no downloads, using your regular web browser (with flash), you can access games online directly.
Choosing between the downloadable version and the web-based version is a matter of preference. Players who don’t want additional software on their devices will prefer to access games directly online, while players who are concerned about connectivity issues may prefer to download the games.
That said, the ideal online casino will give players both versions. Thankfully, Blackjack Ballroom Casino does. You can play games directly online or by downloading them.
Games Selection
The entertainment that a casino holds is locked away in its games. Thus, the ideal online casino should have a wide variety of entertaining games. Blackjack Ballroom Casino comes with a name that suggests that it is a blackjack-only gaming destination, but it isn’t. It is actually a full-fledged online casino with over 550 games from all genres of casino games, such that no matter your gaming preference, you’ll find it entertaining. Apart from the blackjacks, its collection includes slots, other table games (like Roulettes, baccarats and craps), video pokers, and Live Dealer games.
Classic Casino Games
The classic casino games (or table games) have been providing amusements from the very beginning of casinos. Blackjack Ballroom Casino provides the cards, the dice and other table titles so players can catch real scoops of fun.
The casino’s name (Blackjack Ballroom Casino) itself says this. However, as mentioned earlier, it is not a blackjack-only gaming destination but a blackjack-focused online casino. It holds “13 blackjack game kinds of greater graphics you might have heard of”. These include Blackjack Bonanza, Bonus Blackjack, Big Five Blackjack, Atlantic City Gold, Classic Blackjack, European Gold Blackjack, European Redeal Blackjack, Hi-Lo 13 European Blackjack, Spanish Blackjack, Premier High Streak Blackjack, Vegas Strip, Vegas Single Deck, Vegas Downtown.
For other card games, Blackjack Ballroom Casino also provides poker and baccarat. Like Blackjack, Pokers combine gambling, strategy and different skills; while the draw of Baccarat is that it is a card game with few complexities.
Away from the card games, Blackjack Ballroom Casino also provides Craps. These games are popular for requiring minimum effort but often have maximum benefits. So if you are a fan of the dice, you’ll also find top entertainment in the house.
Slots
The simplicity of spinning the reels, and the thrills of watching the reel spin to a combination, are among the features that make slots sought after. Thus, Slots are no longer second fiddle in casinos. In online casinos especially, slots are easily the primary games (at least by numbers).
Thankfully, it is the same in Blackjack Ballroom Casino, as it has about 400 slot titles. These involve multiple features, themes of different styles, various amount of pay lines, and more. In terms of themes, no matter your lifestyle or taste, you’ll find exciting titles. Whether you are into romantic stories, movies, fast racing sports, the world of animals, ancient civilization, or more, you’ll find slot titles just for you.
There are classic 3 reel slots, as well as 5 reel video slots. Some of the top slot titles you’ll find include Fruit Fiesta, Thunderstruck II, Immortal Romance, and more. You’ll also find some titles inspired by blockbuster TV series/ movies; these include Tomb Raider and Game of Thrones.
Video Pokers
Video Pokers are online casino games that combine the thrills of video slots and poker games. Think double thrill in one play; think: video pokers. More importantly, video pokers have the highest payout percentages of all online casino games. Thus, apart from the “heightened” excitement, the real chance of winning hands makes video poker popular; and any real and serious online casino should have these games.
Thankfully, Blackjack Ballroom Casino has a range of video poker games, including many of the popular ones. You’ll find Deuces Wild (which has a payout percentage that equals 99.37%, as well as Aces and Faces, Tens or Better, All American, and more.
Progressive Jackpot Games
Casino visitors have big wins in their minds, and it is progressive jackpot games that can bring such wins. As the name suggests, these games have jackpots that progressively increase until the jackpot is won. So the jackpots of progressives are known to grow to dream-making sums. That said, the ideal online casino should offer a lot of progressives. Thankfully, Blackjack Ballroom Casino does.
It owes this to being a Microgaming-powered casino. Microgaming is the king of huge progressive jackpots. Being the biggest supplier of online casino games, Microgaming’s progressives are connected to a wide casino network; every time the game is played in any of these casinos, the progress increases in value. Thus, the size of the progressive jackpot!
Some of the progressive jackpot games you’ll find in Blackjack Ballroom Casino are Treasure Nile, King Cashalot, Cash Splash, and more. Yes, there’s also the Mega Moolah jackpot, which is the most popular progressive jackpot, as it guarantees to make any winner a millionaire.
Live Dealer Games
Online Casinos exist because not everyone can visit real brick-and-mortar casinos. Thus, online casino players seek the same experience that real brick-and-mortar casinos offer.
The games that give a feeling closest to being on the floor of a real casino are Live Dealer games. These games are actually hosted by a human (dealing the cards or spinning the Roulette wheel) stationed in a brick-and-mortar casino, while the live-action is streamed to players’ devices (along with prompts that allow them to join the game). That said, online casinos promising the best experience should offer live dealer games.
Unfortunately, Blackjack Ballroom Casino does not offer Live Dealer Games. So while you’ll find excellent online games in this casino, you can’t get that social element that Live Casinos offer.
Bonus Review
In this bonus review, we’ll examine the bonuses that Blackjack Ballroom Casino offers as well as the conditions attached to such bonuses.
Bonuses
Casinos offer players some freebies. As a casino player, it’s good to be able to get something back from casinos; after all, the edge is always on the house. Since there are freebies to collect, you’ll want them to be as huge as possible. Thus, players gravitate towards online casinos that offer huge bonuses, especially on a regular basis.
Blackjack Ballroom Casino has its own bonus offerings. This starts with a welcome bonus and continues to a loyalty bonus.
Welcome Bonus
Classic welcome bonuses are designed to attract new players to the site. Thus, the ideal online casino should have a welcome bonus that is attractive enough to make you come to it while shutting your eyes to other casinos.
Blackjack Ballroom Casino does relatively well in this regard, as it offers a welcome bonus that is up to €500. However, the welcome bonus is staggered to cover the first 3 deposits as follows:
- First deposit: 100% cash bonus up to €150
- Second deposit: 50% cash bonus up to €200
- Third deposit” 25% cash bonus up to €150
However, while the welcome bonus is up to €500, getting its full value will require making three deposits worth €1,150. This is because of the lower match-up with each deposit. That is: with the first deposit bonus being a 100% match up, you only need a first deposit of €150 to get all €150 cash bonus; with the second deposit bonus being a 50% match up, you’ll need a deposit of €400 to get the €200 cash bonus; also with the third deposit bonus being only a 25% match up, you’ll need a deposit of a whopping €600 to get the €150 cash bonus.
However, with the bonus staggered to cover three deposits, players are more likely to get its full value. That is, it’ll be easier to deposit €1,150 over three deposits than to make a single €1,150 deposit.
Other Bonuses
Welcome bonuses are to attract new players. But after that initial love bomb, players will want to find other bonuses so that the online casino can be an exciting house to remain in. That said, the ideal online casino should feature a lot of other bonuses for existing players.
These usually take the form of match bonuses, no-deposit bonuses, cashback offers, and loyalty programs. Match-up bonuses come as cash bonuses after making a deposit, no-deposit bonuses are also cash bonuses that can be redeemed even without making deposits, and cashback offers come as a percentage of your losses credited to your cash account.
However, when checking out Blackjack Ballroom Casino for this review, we didn’t find any of these bonus kinds advertised. That does not mean that these other bonuses are always absent from Blackjack Ballroom Casino. You’ll find some of these bonuses from time to time, but at other times you’ll find them lacking. Suffice it to say that a bonus-centric casino will always feature these bonuses.
However, signing up at Blackjack Ballroom Casino gives automatic enrolment in the renowned Casino Rewards Loyalty Program. One of the sweet things about this program is that membership in it gives players the ability to redeem loyalty points in any of the Casino Rewards member casinos.
As you play real money games in the casino (or any of the Casino Rewards member casinos), you’ll earn loyalty points, which you can later convert to a cash bonus (at a rate of 100 points = €1.00). The program has six status levels; players are started at the lowest level, and as they earn points, they climb up the levels. Each higher level unlocks benefits that include birthday gifts, priority support, and more.
Bonus Conditions
Online casinos do their best to make their bonuses attractive. However, these bonuses usually come with conditions which can easily make them worthless. Thus, when looking at casino bonuses, it’s also important to examine the bonus conditions. These conditions are usually in the form of bonus wagering requirements, games contributing percentages to play-through, etc.
Bonus Wagering Requirement
After redeeming a casino bonus, you can’t immediately withdraw it or any winnings from it. You’ll have to wager up to an amount to convert the bonus funds to cash for withdrawal. That amount that must be wagered (after redeeming a bonus) before withdrawals can be made is the bonus wagering requirement. That said; you’ll want this to be as low as possible; so that you’ll not have to spend too much wagering before you can make withdrawals.
In this regard, Blackjack Ballroom Casino does relatively well. It advertises in its Terms and Conditions that “bonus amount credited… have 30X wagering requirements before they will be allowed to be cashed in”.
This means that if you redeem a €100 bonus, you’ll have to wager a total of €3,000 before you can make withdrawals. This is a relatively low bonus wagering requirement. To put this in perspective, what is considered the industry average BWR is 40X bonus amount (or 20X bonus amount + deposit amount).
However, this low BWR of Blackjack Ballroom Casino applies after the first deposit bonus. The first deposit bonus is subject to a 60X bonus wagering requirement, which is relatively high. Know that in some sister sites of Blackjack Ballroom Casino, a sky-high 200X bonus amount BWR apply to the first and second deposit bonuses. In comparison to these, the 60X bonus amount of Blackjack Ballroom Casino comes out fine.
Games Contribution to Play-through
It should be noted that the games in an online casino contribute differently to meeting the play-through requirement. The more the contribution of games to play-through, the faster you’ll meet the play-through requirement. For example, after the first deposit, to clear any €100 bonus will require wagering totalling €3,000.
But that’s only when playing games with a 100% contribution to play-through. If you’ll be playing games with a 50% contribution to play-through, wagering to clear the bonus increases to €3,000. That said, the ideal online casino will have games with relatively high contributing percentages to play through.
In this regard, Blackjack Ballroom Casino advertises that its games contribute to play-through as follows:
- 100% – Slots and Parlour Games
- 50% – Table Poker, Casino War, and Sic Bo
- 10% – All Blackjack (excluding Classic Blackjack), Baccarat, Craps
- 2% – All Video Pokers (excluding All Aces Video Poker), Texas Hold ‘em Bonus Poker Gold, Caribbean Draw Poker, Triple Action Hold ‘em Bonus Poker Gold, All Roulettes, and Classic Blackjack
- 0% – All Aces Video Poker
Looking at the above, you’ll find that to meet the play-through requirement fastest; you’ll need to play Slots and Parlour games, as they are the only games that contribute maximally to play-through. However, on the whole, games in Blackjack Ballroom Casino have better contributing percentages to play-through than in most other online casinos.
For example, Sic Bo (which has a 50% contributing percentage here) does not count towards wagering in most other online casinos. Also, Baccarat and Craps don’t count towards wagering in many other houses, but here (Blackjack Ballroom Casino), they both contribute 10% to play-through. Also, you’ll find Table Pokers contributing only 8% to play-through in many other houses, but here the pokers contribute 50% to play-through.
It is only in the Roulette games that you’ll find that Blackjack Ballroom Casino has a lower contributing percentage. That said, in terms of games contribution to play-through, as long as you’ll not be playing Roulettes, Blackjack Ballroom Casino is a fine destination to play with bonuses.
Other Bonus Conditions
In many other casinos, you’ll find bonus conditions like withdrawal caps after clearing a bonus. Such bonus conditions exist to ensure that players do not win big with bonuses. Thankfully, we did not find any such bonus conditions in Blackjack Ballroom Casino.
Banking Review
In this banking review, we’ll examine everything relating to depositing money into your casino account, as well as withdrawing your money if you have winnings.
Deposits
Face it; to have any hope of getting casino prizes, you’ll have to deposit real money into your casino account. Thus, important considerations here include: the deposit options supported, the processing time of deposits, deposit limits, etc.
Deposit Options
You won’t want to load your account, only to find that there’s no supported method that you can conveniently use. Thus, the ideal online casino should support a range of convenient options for making deposits.
Blackjack Ballroom Casino does very well in this regard, as it supports credit cards, prepaid vouchers, e-wallets, and bank transfer services. Specifically, you can deposit money into your using: Visa, Mastercard, Visa Electron, Maestro, Entropay, EcoPayz, Skrill, PayPal, Neteller, Click2Pay, Qiwi Direct, InstaDebit, PaySafeCard, Ukash, iDeal, Przelewy24, Sofort, Nordea, GiroPay, Abaqoos, Euteller, Poli and eChecks.
Know that this is the full range of supported options, meaning that you’ll not have every option available to you in your location. However, whatever your location, you’ll not have trouble finding a supported method with which to conveniently make your deposits.
Though a rather long list of deposit methods is supported, there is no place for cryptocurrencies. This may be disappointing as many people as riding the current cryptocurrency wave.
Processing Time
After making a deposit, you’ll want the funds to reflect in your casino account as fast as possible so that you’ll be off to the races gaming. Blackjack Ballroom Casino does well in this regard, as many deposit methods afford instant deposits.
Deposit Limits
Casino set deposit limits. The minimum deposit limit is the ultimate consideration here. Players want this as low as possible so that with some change in hand, they can load their account and be able to access entertaining casino gaming. In this regard, the least amount you can deposit in Blackjack Ballroom Casino is €10.
Withdrawals
As mentioned earlier, in any legit casino, players’ banking activities are not limited to deposits but must also include withdrawals. When you have winnings to withdraw, important considerations will include: supported withdrawal methods, withdrawal limits, payout speed, associated fees, etc.
Withdrawal Methods
You’ll also want to find a wide range of methods for conveniently making withdrawals so that the casino will not be a case of “money easy to go in but hard to come out of”. Thankfully, Blackjack Ballroom Casino also does well in this regard.
Its withdrawal options are not as exhaustive as its deposit options, but they are extensive enough to ensure that no matter where you may be, grabbing an option to conveniently withdraw your winnings will not be difficult. These options are Visa, Mastercard, PayPal, Postepay, Visa Electron, Maestro, Skrill, Neteller, Entropay, EcoPayz, Direct Bank Transfer, and eChecks. Also, the list has no place for bitcoins or any other cryptocurrency.
Withdrawal Limits
Just as there are deposit limits, casinos also put limits on withdrawals. Minimum withdrawal limits are there to ensure that players stay a little more time in the casino before making withdrawals; maximum withdrawal limits limit how much players can take away from the casino at once.
That said, you’ll want a minimum withdrawal limit to be as low as possible and maximum withdrawal limits to be as high as possible.
Blackjack Ballroom Casino does relatively well in the former and no so well in the latter. Its minimum withdrawal amount is €50. This means you’ll only need to roll over the minimum deposit five times before you can make a withdrawal. More so, it’s the same offer you’ll find in most other online casinos. However, if you are withdrawing with Direct Bank Transfer, the applicable minimum cashout amount is €300.
However, the maximum withdrawal amount of Blackjack Ballroom Casino is €4,000 per week. This means that if your stars are aligned, and you hit a €100,000 win, it’ll take 25 long weeks to withdraw all your money. The “€4,000 per week” maximum withdrawal amount of Blackjack Ballroom Casino is relatively low, especially if you consider that many online casinos (which are themselves considered to have a low maximum cash-out amount) offer maximum cash-out amounts of €5,000 per week.
Payout Speed
Legit online casinos pay. However, you’ll not want it to take long periods after submitting your withdrawal request for your payment to come. Thus, the ideal legit online casino should feature fast payouts.
In this regard, Blackjack Ballroom Casino is very similar to its sister sites in the Casino Rewards Group. When funds are withdrawn, the casino holds such funds pending for two working days. It explains that this is to allow players to reverse the withdrawal and continue playing (using the funds).
In our crude language, they don’t want you withdrawing funds; if you have winnings, they want you to use the funds for more wagering. This is because players are more likely to lose it all than to win more. That said, many players (including us) hate this practice of holding withdrawn funds pending in the guise of wanting players to enjoy more gaming.
That said, after two working days, the withdrawn funds are released, and how fast it’ll take to be received will depend on the selected withdrawal method. Withdrawals with cards (credit and debit cards) will take three working days; withdrawals with e-Wallets will take 1 – 3 working days; withdrawals with Direct Bank Transfers will take 6 – 10 working days; while withdrawals with eChecks will take 2 – 3 working days.
This shows that the fastest withdrawal method is e-Wallets. However, if you withdraw for the first time, you will be subject to additional verifications, which usually takes 5 – 7 working days.
Withdrawal Fees
Paying to withdraw your money is not enjoyable. Thankfully, fees do not apply to most of the withdrawal options supported by Blackjack Ballroom Casino.
You’ll only pay for withdrawals if you select Direct Bank Transfer. The applicable fee is €35 for all withdrawals under €3,000 and €70 for all withdrawals over €3,000.
Customer Support Service
Remember Murphy’s Law? It says that “everything that can go wrong will go wrong”. Basically, it means you should never expect smooth sailing. That said, in your use of online service, you should consider whether it has an effective customer supports service; so that you’ll have help with resolving issues that may crop up.
Even if there are no issues, you may have questions that you’ll need answers to, or you may have to send in the required documentation for verifications. That said, you’ll have a need to contact the Support Service of an online casino, and you’ll want a responsive and helpful service.
That said, in almost every online platform, the first place to get help is usually the self-help articles on the website. Blackjack Ballroom Casino also provides such resources. In its website (www.blackjackballroom.eu), you’ll find an FAQ which holds short answers to many of the questions that players have posted in the past.
However, if the self-help articles are not sufficient, you can directly contact a customer support rep of Blackjack Ballroom Casino using an email service or a Live Chat. The email address to send your submission is support@crhelpdesk.com. The Live Chat is accessible from the “Contact Us” page of the website.
Blackjack Ballroom Casino provides prompt responses to email support submissions, usually within 24 hours. However, even if that is too much waiting time for you, the Live Chat provides instant feedback; you’ll get responses from real human agents within seconds.
Interestingly, Blackjack Ballroom Casino provides support in 20 languages. These include English, Finnish, Czech, Croatian, Chinese, Danish, Japanese, Hungarian, Italian, Korean, Polish, Portuguese, Swedish, Spanish, Norwegian, French, Greek, Turkish, Russian, and Slovenian.
Pros
- A legit casino fully licensed by reputable jurisdictions like Kahnawake, UK, and Malta.
- A safe casino that employs 128-bit SSL encryption (also certified by eCOGRA)
- Powered by mobile gaming, allowing it to offer high-quality online casino games featuring excellent graphics, sound, and other quality effects
- Supports mobile gaming, allowing gaming on the go
- Offers over 550 game varieties, which includes a great collection of blackjacks, and every other genre of online casino games
- Provides many progressive jackpot games, which include Mega Moolah
- Offers an attractive welcome bonus that is up to €500
- Gives membership in the renowned Casino Rewards loyalty program
- Has a relatively low bonus wagering requirement which is 30X bonus amount (albeit from the second deposit bonus onward)
- Has a multi-lingual Customer Service that provides 24/ 7 support via email (support@crhelpdesk.com) and Live Chat
Cons
- Does not accept membership from US players
- No Live Dealer Games
- You’ll need deposits totally of €1,150 to get the full €500 of the welcome bonus.
- Bar the welcome bonus; bonuses are lacking.
- The first deposit bonus is subject to a relatively high bonus wagering requirement which is a 60x bonus amount.
- Does not support cryptocurrencies for either deposit or withdrawal
- Holds withdrawn funds pending for two working days, and this puts brakes on the payout speed.
Conclusion
Blackjack Ballroom Casino is a legitimate casino fully licensed by reputable regulators (like Kahnawake Gambling Commission, UK Gambling Commission, and the Malta Gaming Authority) and certified fair and safe by eCOGRA.
So there’s no doubt that it is a fair casino where players can have winnings, it is a legit casino that pays when players withdraw winnings, and it is a safe casino that adequately protects users’ data.
On the gaming front: Blackjack Ballroom Casino is powered by Microgaming, so you’ll find state-of-the-art HD-quality games. As the casino’s name suggests, there’s a focus on Blackjacks, which allows it to provide a hard-to-beat blackjack offering. However, they’re over 550 games, which include slots, other classic table games, and video poker.
You’ll also find tons of progressive jackpot games to chase huge wins. More importantly, gaming flexibility is provided with download-play and instant-play versions as well as mobile gaming. The one bump on this road is that there are no Live Dealer games.
On the bonus front: Blackjack Ballroom Casino has an attractive welcome bonus that is up to €500; bonuses are subject to a relatively low wagering requirement (30 times the bonus amount). However, after the welcome bonus, you won’t find too many other bonuses that’ll excite you, except for the Casino Rewards loyalty program.
With so many deposit options supported, loading your account will not be a problem. Also, tons of withdrawal options are supported; the minimum withdrawal amount (€10) is fair, but the maximum withdrawal amount (€4,000 per week) is not so good. More so, after submitting a withdrawal request, funds will be held pending for two working days before payment is issued, so withdrawal is not super-fast.
That said, if you don’t mind the absence of live dealer games, Blackjack Ballroom Casino will serve your entertainment needs. Also, if you don’t mind, the two days withdrawal is held pending, and if you have no qualms with withdrawing €4,000 per week, then you’ll have no issues with its payments.
Overall, Blackjack Ballroom Casino is a legit online casino for getting casino entertainment and casino prizes.
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