Zodiac Casino is an astrology-themed online casino that is part of the Casino Rewards Group. This robust casino operator is responsible for tens of online casinos in the industry. The casino has been online since 2001. However, Zodiac Casino is no struggling grandpapa. In fact, it has seen lots of remakes over the years and it holds its own in terms of the bells and whistles of modern online casinos.
It is powered by the biggest and arguably the best casino software provider, so it holds high-quality games. These include over 500 online games, from every genre of online casino games.
The astrology theme of the online casino cannot be more fitting because many people look skyward when willing to luck. If you believe that some movement in the cosmos will bring you luck, then Zodiac Casino may appeal to you. It even offers free horoscope information.
Zodiac Casino claims to be an online gaming destination for fortune seekers, saying that “prosperity and success are written in the stars at Zodiac casino”.
Since every player in casinos dreams of boosting the bankroll (especially hitting those mind-blowing fortunes), Zodiac Casino can only be advertising as the ideal online casino to fulfil your casino dreams.
The big question is whether this is just some advert-speak, or whether Zodiac Casino really gives players real chances to hit the fortunes. Also, since casinos should first be entertaining, another question will be whether Zodiac Casino has a range of high-quality games that’ll max your entertainment as you gun for the fortunes.
Also, does Zodiac Casino offer top services that we’ll expect of the ideal online casino (such as top bonuses, easy and fast banking options for making deposits and withdrawals, effective customer support service, etc.)?
In the first place, is Zodiac Casino legit, or is it some fake scam house that’ll zoom off with players’ deposits? This review will examine Zodiac Casino in order to provide the information that will help you answer these questions and more.
Zodiac Casino review at a glance
- Website: www.zodiaccasino.com
- An online casino which is part of the Casino Rewards Group
- A legit and fair online casino (licensed by Kahnawake Gambling Commission, the Malta Gaming Authority, and the UK Gambling Commission; and endorsed by eCOGRA)
- A safe online casino (employs bank-grade 128-bit encryption)
- Powered by Microgaming, allowing it to offer high-quality games with stunning graphics, excellent sound, etc
- Offers Download and Instant Play casino versions, as well as mobile games
- Offers over 500 casino games that include Slots, Blackjacks, Roulettes, Video Pokers
- Provides some of the biggest and most popular progressive jackpot games in the industry (such as Mega Moolah)
- Does not offer Live Dealer Games
- Offers a very attractive welcome bonus consisting of a first deposit offer of 80 chances to become an instant millionaire plus 4 deposit match bonuses up to €480
- Bonus wagering requirement (from the third deposit bonus) is 30 times the bonus amount
- Supports numerous convenient banking options for making deposits and withdrawals
- Minimum deposit amount is €1 for the first deposit and €10 for subsequent deposits
- The minimum withdrawal amount is €50, while the maximum withdrawal amount is €4,000 per week
- 24/ 7 customer support is available via email and live chat
Is Zodiac Casino Legit
With scam elements aplenty on the internet and regularly ripping off unsuspecting persons, you should ensure that an online service is legit before diving in. Whether you should use a legit online casino shouldn’t even be a question. The question should be how to identify the legit online casino; or specifically, whether Zodiac Casino is legit. The simple answer to this is “YES”
Our first check of a legit online casino is legality. This is because online casinos that are powered by 100% legal and robust companies are less likely to be scams. Thankfully, Zodiac Casino ticks this box. It is part of the Casino Rewards Group, which is easily one of the industry’s biggest operators of online casinos. Suffice it to say that a scam casino will not come from an operator of such status.
Another check of a legit online casino is the test of time. This is because, with time, a fake and scam online casino is found out. Thankfully, Zodiac Casino does well in this regards, as it has been operating since about 2001. Suffice it to say that it is inconceivable that a scam online casino will continue ripping off people for almost 19 years.
However, when determining whether an online casino is legit, you should look out for reputable gaming licenses. A casino gaming license means that the casino has been checked, and passed by a licensing jurisdiction. The licensing jurisdictions act as regulators ensuring that the casinos consistently meet high operating standards, and even sanctioning defaulting houses.
Thus, the more reputable the licensing jurisdiction is, the more weight its license is. Thankfully, Zodiac Casino ticks this box. Not only does it have gaming licenses; it is licensed by some of the best regulators in the business. It has licenses from the Kahnawake Gambling Commission, the Malta Gaming Authority, and the UK Gambling Commission.
Another important mark of a legit online casino is fairness. This means that the legit casino will not be rigged such that players cannot have winnings. You can test for fairness yourself, but it’ll be cost-prohibitive. Alternatively, you should look out for third party audit seals.
These are an endorsement by independent testers of casino games and systems. In this regard, Zodiac Casino has a reputable eCOGRA seal. eCOGRA which is eCommerce Online Gaming Regulation and Assurance is an internationally renowned casino auditor certifier, and its seal gives confidence that the casino is “fair and safe”. Suffice it to say that a scam casino cannot have the eCOGRA “fair and safe” seal.
However, with too many players, the ultimate check of the legit online casino is payouts. That is, it is only in legit houses that you can expect to get your payment when you submit a withdrawal request.
Thankfully, Zodiac Casino also ticks this box. You’ll find a “Winners’ List” on the website where you’ll find information (amount won, game played, etc) of every winner in the casino for every month over the past decade. If you do not trust self-published claims, you’ll not be hard-pressed to find winners (along with payment proofs) in other independent online platforms. There’s no doubt that Zodiac Casino pays.
That said, Zodiac Casino is operated by a 100% legal company (the robust Casino Rewards Group), with it being a legit and fair casino (licensed by the KGC, MGA and MGA and having eCOGRA “fair and safe” seal), and with it having an almost two-decade operating record of providing gaming services and paying its winners, there’s no doubt that it is a legit online casino.
Is Zodiac Casino safe?
You also want an online casino that protects the sensitive data you share with it. It’s no news that to use an online casino; you’ll share a ton of sensitive data ranging from personal information to payment instrument detail. If such information leaks out, you’ll be exposed to all scammers. Thus, the ideal online casino should be not only legit, but also safe.
In this regard, Zodiac Casino says that it offers a safe and secure gambling environment. To ensure this, it employs 128-bit SSL encryption. Suffice it to say that this is the industry standard for ensuring the protection of data being transmitted over the internet. Thus, it is safe to say that Zodiac Casino is safe.
Gaming Review
Mobile Compatibility
You shouldn’t have to be before your desktop before you can use an online platform. Thus, the ideal online service should be compatible with mobile devices. Zodiac Casino does well in this regard as it works well on both desktop and mobile devices.
With the launch of Zodiac Casino Mobile, you can now play online casino games on portable mobile devices. This means you can enjoy top-notch casino gaming wherever and whenever.
Software Version
How you can play casino games is an important consideration. The most common method is the download version, where you have to download and install the casino software to your device. More recently, the Instant Play version is becoming popular, where you can directly access the games online using a Flash-enabled web browser without having to make any downloads.
Zodiac Casino gives players both methods. So if you don’t want casino software to use your device resource, you can simply play games online directly using the supported web browsers.
Software Provider
It’s said that an online casino can only be as good as the powering software. This can’t be truer – whack software means whack games and a whack gaming experience. That said, the ideal online casino should be powered by top-notch casino software.
Zodiac Casino ticks this box, as it is powered by one of the very best game studios in the industry – Microgaming.
Microgaming has been around since 1994 and is a clear leader in the industry, providing high-quality games with superb graphics, mesmeric sound, and other quality effects. That said, you can expect to find high-quality games in Zodiac Casino which feature life-like graphics and animations, etc.
However, despite Microgaming providing some of the best games in the industry, only Microgaming games available in Zodiac Casino may work against it. Remember the saying that variety is the spice of life? With other software providers tweaking their products excitingly, having different software in a gaming house will give players a lot of different experiences.
Game Selection
Whether you visit casinos seeking entertainment or seeking casino prizes, using a casino means you must relate to its games. So that your stay in a casino would be an exciting one, the casino would have to provide exciting games to choose from.
Thankfully, Zodiac Casino does very well in this regard. It does not manage to have as many games as there are stars in the universe; but whether you’re accessing the casino on desktop or mobile devices, you’ll find an entertaining range of games covering all genres of casino games – slots, table games, video pokers, and more
Slots
Slot machines are the most sought-after online casino games. Outgrowing their beginning as coin-operated machines, Slots are now a world of beauty and excitement. The brilliant lights and absorbing sounds of slot games are much more than captivating. More so, the simplicity of their gameplay is second to none; and the thrills of watching the reels spin to line up a winning combination is also arguably second to none. No wonder slots are the primary games of online casinos.
That said, the ideal online casino should have slot games in their numbers. That is exactly the case with Zodiac Casino. Zodiac Casino has slots that cater to every level of player. With betting ranges starting from as low as 1 cent up to three digits, whatever your betting preferences, you’ll find a slot game to dive into. Also, the slots come in diverse themes covering sports, adventure, fantasy, ancient civilization, and more, such that no matter your lifestyle, you’ll find an exciting slot game.
You’ll find the traditional 3 reel machines, 5 reel video slots, as well as arcade-style slots. Some of the most famous slot titles can be found in the lobby of Zodiac Casino, including Agent Jane Blonde, Thunderstruck II, Avalon, Cashapillar, Immortal Romance, and more. You’ll also find the latest blockbuster releases such as Game of Thrones and Bridesmaids. More so, Zodiac Casino continually adds to the collection, so there’s always something new and exhilarating to enjoy.
Table Games
The darling of Hollywood! What casino will be without them – the table games? From the card games to roulettes, to the dice games, the ideal online casino should have them all. Thankfully, Zodiac Casino features all these games.
Zodiac Casino may be a sky-gazing themed online casino, but it isn’t always that you should look sky-ward for luck when playing casino games. Thus, the casino provides Blackjack, a game of skill and strategy. With blackjacks, you can ditch Lady Luck and skillfully try to beat the Dealer to 21. Zodiac Casino offers different and exciting versions of online blackjacks, from Classic Blackjack to Vegas Strip Blackjack.
If you want exciting table games without mental work, then there’s Roulette for you. You simply have to place your bet, and spin the wheel, and watch for where the little ball stops. As the ball bounce around the roulette wheel; don’t forget to gaze skyward and call on Lady Luck to make it stop on a winning number. After all, Zodiac Casino is star-themed.
Video Pokers
Video Pokers are games that bring the excitement of video slots and poker in one dose. Thus, they’re perfect examples of games of skill that give players a chance to win big. That said, the ideal online casino should feature them. Zodiac Casino surely read that script, as it provides a wide range of video pokers, including some of the most popular titles. These include Aces & Faces, Double Deuces Wild, Jacks or Better, and Double Double Bonus Poker.
There are even multi-hand Video Poker versions which means that you can play more than one hand at once to increase your chances of taking home an impressive win.
Progressive Jackpots
We’ll say it unashamedly, casino players are jackpot chasers. Though we (casino players) may not say it, in our heads, there’s nothing we want more than to hit those life-changing jackpots. However, these jackpots are often found among progressives. These are jackpots that keep increasing every time the underlying game is played until the jackpot is won.
That said; the ideal casino should feature a lot of huge progressive jackpot games. In this regard, Zodiac Casino does very well. Remember that Zodiac Casino is powered Microgaming. Interestingly, Microgaming is the king of progressive jackpots. Microgaming is easily the biggest provider of online casino games. This means its games are available in a large number of casinos. Thus, its progressives are fed by a large network of casinos; as such, they can grow to mind-blowing figures.
Zodiac Casino offers many of these big and famous Microgaming progressive jackpot games, making it a fine destination for jackpot chasers. For example, it you’ll find the award-winning Mega Moolah. The famous progressive jackpot is adoringly called the “millionaire-maker” by industry enthusiasts as it guarantees a 7 figure win every time. Other progressive jackpot games in Zodiac Casino include Treasure Nile, Cash Splash, and more.
Live Dealer Games
We’ll say it; when players go to online casinos, they want to experience something close to what is obtainable in the brick and mortar casinos. Thus, the online casinos are, at best, a more convenient alternative. That said, the ideal online casino should give players the best real-life casino gaming experience possible.
With modern technology, online games produce life-like graphics and more, but these still lack the human element. This led to the development of Live Casinos, where players can from the comfort of their home engage in live-action casino games hosted by human dealers in brick and mortar stores. Using video technology, the live-action is relayed to the players’ devices, along with prompts to participate.
Unfortunately, Zodiac Casino does not offer live dealer games. So players in this casino can only play virtual games, missing out on that real feeling of playing in a real brick and mortar casino.
Bonus Review
In this bonus review, we will look at the bonuses that Zodiac Casino Offers and the conditions it attaches to its bonuses.
Bonuses
Who does not like freebies? In the casino industry, the freebies that players get come in the form of casino bonuses. They’re very important because, with the edge always on the house, players will be able to get something back at least for a time. That said, the ideal online casino should offer bonuses (huge bonuses) on a regular basis.
In this regard, every online casino announces different bonuses. Thankfully, Zodiac Casino is not different. It starts with a signup bonus for new players and continues with other bonuses for other players.
Welcome Bonus
There are many online casinos out there. Sometimes choosing one over the other comes down to comparing the welcome package that they have for their new players. Thus, the ideal online casino should offer a really attractive welcome bonus.
In this regard, Zodiac Casino comes out shining. It describes its welcome bonus as “a truly out-of-this-world online casino offer”. Thankfully, this is simply not some “empty drum making the loudest noise”; checking out the welcome bonus, we found that “this drum” is as full as it can be.
The welcome bonus of Zodiac Casino is a package spread to cover the first five deposits as follows:
- First Deposit – With the first deposit, each player gets an incredible 80 chances to become an instant millionaire. Interestingly, you only need to make a minimum deposit of €1.00. The 80 chances are credited as a €20 bonus to your casino bonus account, which may be used to place 80 bets (at €0.25 per bet) on the progressive jackpot slot games
- Second Deposit – With the second deposit, each player gets a 100% match up bonus up to €100
- Third Deposit – With the third deposit, each player gets a 50% match up bonus up to €80
- Fourth Deposit – With the fourth deposit, each player gets a 50% match up bonus up to €150
- Fifth Deposit – With the fifth deposit, each player gets a 50% match up bonus up to €150
The welcome bonus is really an attractive “out of this world” offer.
First, the total value of the bonus is relatively huge. Adding up what players can get in their bonus account after each of the first five deposits, we get €500. Granted, it is not the biggest you’ll see in the industry, but it’s relatively huge.
Secondly, that the bonus is spread to cover the first five deposits means that players can actually redeem its full value. €861 is all you need to deposit in order to get the full value of the welcome bonus – all €500 (1st deposit – €1; 2nd deposit – €100; 3rd deposit – €160; 4th deposit €300; and 5th deposit – €300). It’s a no-brainer that players are more likely to deposit €861 over five deposits than they are to do so in one deposit. Thus, spreading the welcome bonus over five deposits means players are more likely to redeem its full value.
Thirdly, the first deposit bonus comes with a super low minimum deposit requirement. Only a deposit of €1.00 is required. Thus, it caters to all players no matter their budget size. Lastly, the welcome bonus announces “80 chances to become an instant Millionaire; for just €1”. Could there be any other attractive offer getting 80 chances to become an instant Millionaire with just €1?
However, know that after the first deposit, a relatively high minimum deposit is required. Zodiac Casino clearly states that every deposit after the first deposit will require a minimum of €20.00. However, another place states that the second deposit requires a minimum of €20.00.
Other Bonuses
As a new player, you enjoy the welcome package only once. Once the honeymoon period is over, you’ll also want to find exciting bonuses to make you stay in the house exciting; or you may as well jump out and head for another house. That said, the ideal online casino should feature a host of other bonuses for its existing players.
Online casinos typically keep the house exciting for existing players using different offers. There are match bonuses where players get some percentages of their deposit as a cash bonus when they reload their account; there are no-deposit bonuses, where players get cash bonuses even without making any deposits; there are cashback offers, where players get back (usually into their cash account) a percentage of their loses in a period (usually a week); and there are loyalty programs, where for their remaining active in the casino, players get benefits such as birthday gifts, faster withdrawals, priority customer service, and more.
Any serious online casino should feature a combination of these offers. However, when reviewing Zodiac Casino for this review, we only found it advertising its loyalty program.
The loyalty program is part of the Casino Reward VIP loyalty program. Yes, it’s a good offer. With each real money bet, you’ll be awarded VIP loyalty points, such that the more you play, the more rewards you get. After accumulating points, you can redeem them for casino credit at the rate of 100 points = €1.00 in chips. Know that there are 6 Status Levels in the program, with each higher level offering more benefits. New players are started at the lowest level, and they climb up the levels by simply accumulating the required point quota.
While the VIP Loyalty Program is relatively good, other bonuses (like match bonuses, no-deposit bonuses, and cashback) are often found lacking in Zodiac Casino does not come out well for it.
Bonus Condition
There is a reason why bonuses are followed by “terms and conditions” apply. Imagine a €1 million gift that comes with conditions that include not spending it or giving it away. While the €1 million gifts itself look incredible, the attached condition makes it incredibly useless. Thus, it’s not enough to look at the bonuses that casinos offer; it’s also important to look at the bonus conditions. In this regard, the ideal online casino will have fair and reasonable bonus conditions.
Bonus Wagering Requirement (BWR)
One of the most important bonus conditions is the wagering requirement. Bonuses are usually sticky, meaning the bonus or any winnings cannot be withdrawn until the bonus is cleared. The bonus wagering requirement is how much you’re required to wager to clear a bonus. Players will want the wagering requirement to be as low as possible so that clearing the bonus and being able to make withdrawals will be as fast as possible.
In this regard, Zodiac Casino says in its Terms and Conditions that its first and second deposit bonuses are subject to 200 times play-through before your bonus converts to cash.
As mentioned earlier, the first deposit bonus, which is 80 chances to become an instant millionaire, is actually worth €20. This means that to be able to withdraw either the bonus or any winning from it, you’ll need to wager at least €4,000. The higher the bonus redeemed, the higher you’ll have to wager to clear it. Thus, for the second deposit bonus (which is €100), you’ll need to wager €20,000 to clear it. This easily becomes clear that the wagering requirement is too high (and in this case, high means bad).
Thankfully, other deposits have a relatively low bonus wagering requirement after the second deposit. Zodiac Casino states that “subsequent bonus amounts credited to a player’s bonus balance… will be subject to 30 times play-through before they may be cashed in”. Thus, where a €100 third deposit bonus is redeemed, you’ll need to wager only €3,000 to clear it.
That the 30 times BWR is low is not just in relation to the first and second deposit bonuses but also industry-wide. For example, what comes out as the industry standard is “40 times bonus amount” or “20 times bonus amount + deposit amount”.
Game Contribution to Play-through
When playing through a bonus, the games do not contribute equally. That said, you’ll want your favourite games (if they’re the games you’ll be playing) to contribute maximally to play-through, else it’ll be more difficult to clear the bonus.
In Zodiac Casino, when playing through a bonus, the games have the following contributing percentages:
Slots and Parlour Games | 100% |
Table Poker, Casino War, and Sic Bo | 50% |
All Blackjack (except Classic Blackjack), Craps, Baccarat | 10% |
All Video Pokers (except All Aces Video Poker), Caribbean Draw Poker, Texas Hold ‘em, Bonus Poker Gold, Triple Action Hold ‘em Poker Gold, Classic Blackjack | 2% |
All Aces Video Poker | 0% |
This means that the only games that contribute maximally to play-through are Slots and Parlour Games. However, the other games in Zodiac have relatively higher contributing percentages than many other online casinos. For example: while Table Pokers contribute only 8% to play-through in many other houses, it contributes 50% when you play them in Zodiac Casino.
Also, in many houses, Sic Bo, Craps, Baccarat, and Live Dealer games do not contribute anything to play-through. However, in Zodiac Casino, Sic Bo contributes 50%, Craps and Baccarat contribute 10%, while the Live Dealer Games have different contributing percentages as follows:
Live Baccarat, Top-Card, and all Live Blackjack | 10% |
Deal or No Deal and Lightning Dice | 100% |
Super Sic Bo, Live Auto Roulette, Live French and American Roulette, Live Caribbean Stud Poker, Live Casino Hold ‘em, Live Dream Catcher Wheel, 2 Hand Casino Hold ‘em, and Side Bet City | 2% |
That said, on the whole, games in Zodiac Casino have relatively higher contributing percentages than you’ll find them in many other casinos. The exception is Roulettes; these contribute 85 in many other casinos, but in Zodiac Casino, they only contribute 2% to play-through.
Other Bonus Conditions
You’ll also need to look for bonus conditions like withdrawal and betting caps. In many online casinos, after managing to meet the bonus wagering requirement and clearing the bonus, players can withdraw only up to an amount, and the remaining balance is forfeited. Needless to say, players generally hate such withdrawal caps that apply to cleared bonuses because they only serve to ensure that the players do not win big with freebies. Thankfully, Zodiac Casino did not feature such withdrawal caps for cleared bonuses.
However, we did find betting caps when playing through a bonus. Such betting caps exist simply to make it difficult to clear the bonus, as they increase the amount of wagering needed in order to meet the bonus wagering requirement. So you’ll want the caps as high as possible, so you’ll have relatively few hands to play to meet wagering requirements.
In this regard, Zodiac Casino advertises that single bets should not equal or exceed 25% of the bonus amount when rolling over a bonus. Caps as percentages of deposits come out better than “money” caps, especially for high rollers.
Banking
To play real money games for the chance to boost your bankroll, the banking options that the online casino supports are an important consideration. You’ll need options for making a deposit, and you’ll need options for withdrawing winnings.
Deposits
Some of the considerations here are the deposit options available, the processing speed of deposits, and the deposit limits.
You’ll want to find a range of deposit methods so that you’ll not have issues finding a supported method for loading your account no matter where you reside. Thankfully, Zodiac Casino does relatively well in this regard. It accepts deposits from credit and debit cards, prepaid vouchers, bank transfer services, and e-wallets. Specifically, these include Visa, Mastercard, Visa Electron, Diner’s Club, Maestro, PaySafeCard, Skrill, Moneybookers, PayPal, Euteller, ecoPayz, iDebit, Trustly, giropay, Przelewy24, Sofort banking, Instabank, Poli, Direct Bank Transfer, and eCheck.
Know that this is the range of method supported; some are geo-specific and may not be available to you by your location. However, no matter your location, finding a convenient deposit option to load your account should not be an issue. However, though there’s a long list of deposit options available, cryptocurrencies are absent, which will disappoint players wanting to join the crypto bandwagon.
Also, many of the banking options are instant. So you’ll have the funds in your casino account immediately, and you can dive into the games for the chance to win prizes.
However, as it is in every online casino, deposit limits apply. The most important is the minimum deposit amount. Generally, players want this to be as low as possible. Thankfully, Zodiac Casino does well in this regard. As mentioned earlier, you only need a €1 deposit for the first deposit; though the second deposit may require a minimum of €20, every deposit after that requires a minimum amount of only €10. Thus, Zodiac Casino is a very good destination for low rollers, especially when loading their account for the first time.
Withdrawals
Just as with the deposits, to withdraw your winnings, you’ll want the legit online casino to provide a range of withdrawal options, offer fast payouts, and player-friendly withdrawal limits.
Also, Zodiac Casino does relatively well in terms of withdrawal options. With credit cards, e-wallets, bank transfers, and eChecks supported for withdrawals, you shouldn’t have issues with finding a banking option to withdraw your winnings. Specifically, you can withdraw using Mastercard, Visa, Visa Electron, Maestro, Skrill, Neteller, Instadebit, PayPal, eCheck, and Direct Bank Transfer. Thus, you also shouldn’t have an issue finding a convenient method for withdrawals. However, fans of cryptocurrencies will still cringe that bitcoins and co are not supported.
However, payout speed may be more important than withdrawal options. After submitting a withdrawal request, you’ll not want it to take forever before the payment gets to your hand (account). That said, legit online casinos should not only pay, but offer fast payouts. In this regard, there’s a withdrawal pending time of 2 working days. Zodiac Casino advertises that it holds withdrawn funds for 2 days before the withdrawal processes and issued out, saying that this pending time is so that players can choose to reverse the withdrawal and use the funds to continue playing. After the 2 working days, and your withdrawal is processed and issued, how long it’ll take for your payment to hit your account will depend on the selected payment method as follows:
- Visa, Mastercard, Maestro: 3 working days
- e-Wallets: 1 – 3 working days
- Direct Bank Transfer: 6 – 10 working days
- EFT/ eChecks: 2 – 3 working days
Know that Electronic Fund Transfer (EFT)/ eCheck is only available to Canadian players. However, if you are a first-time withdrawal, payouts will take longer because there’ll be added verification that typically takes 5 – 7 business days. On the whole, the 2 days of withdrawal pending time seriously put the brakes on the payout speed of Zodiac Casino.
However, know that minimum and maximum withdrawal limits apply. Minimum withdrawal limits are there to ensure that you have substantial winnings before you can make withdrawals. That said, you’ll want minimum withdrawal limits to be as low as possible. Zodiac Casino sets its minimum withdrawal amount at €50 for all methods (except Direct Bank Transfers/ Wire Transfer, which is €300). €50 minimum cashout is relatively fine.
At the other end of the spectrum, maximum withdrawal amounts are set so that you’ll not take huge sums from the casino at any one time. Thus, if the cap is low and you have large winnings, it’ll take a long time to withdraw all your winnings. Thus, you’ll want the maximum cashout amount that is as high as possible. In this regard, Zodiac Casino sets its maximum cashout amount at €4,000 per week. This is relatively low, as you’ll find many online casinos with €5,000 maximum cashout amount.
Customer Support Service
Customers will always need to reach out to the support service of an online casino. It could be simply to ask questions; it could be to report and resolve certain issues, submit the required documentation for getting paid, etc. Thus, you’ll want an effective customer support service with a range of contact options, fast response time, and helpful responses.
Know that the first step in getting assistance from online platforms is the self-help articles on an FAQ page, as these typically answer many of the questions that players pose. It’s similar to Zodiac Casino. Its FAQ page has support articles grouped under the following subjects: Getting started, log in and Registration, Banking, Loyalty Program, Casino Games, and Other Questions.
Zodiac Casino supports an email service and a Live Chat to directly contact the customer support rep. You can send the company emails directly from your regular inbox using the email address: support@crhelpdesk.com. Zodiac Casino promises that submissions are answered within 24 hours, and it largely lives up to that. This is relatively fast. However, a fast response cannot replace an instant response, so it’s fine that the instant-response feedback channel (the Live Chat) is supported. The Live Chat is accessible from the “Contact Us” page of the website.
Also read: Is Yukon Gold Casino Legit
Pros
- A legit casino that is fully licensed by reputable casino licensing jurisdictions (Kahnawake Gambling Commission, the Malta Gaming Authority, and the UK Gambling Commission)
- A safe casino that employs 128-bit encryption
- Offers mobile games allowing gaming on the go
- Powered by Microgaming, which guarantees high-quality online casino games
- Offers over 500 online casino games that include Slots, Blackjack, Roulette, Video Pokers, and more
- Offers some of the biggest and most popular Progressive Jackpot games in the industry, such as Mega Moolah
- Offers a very attractive welcome package that includes: first deposit bonus of 80 chances to become an instant millionaire, plus 4 match bonuses up to €480
- The first deposit bonus (80 chances to become an instant millionaire) comes with one of the lowest deposit amounts in the industry (only €1.00)
- Offers a relatively low bonus wagering requirement which is 30 times the bonus amount (albeit from the third deposit bonus)
- Offers 24/ 7 customer support via email and Live Chat
Cons
- Does not provide the variety of experiences that a multi-software casino offers
- Does not provide Live Dealer games
- Outside the welcome bonus, it is often found lacking in terms of bonuses
- The bonus wagering requirement is sky-high for the first and second deposit bonuses (200 times the bonus amount)
- Does not support cryptocurrencies like Bitcoin
- Keep withdrawals pending for 2 working days before processing and issuing the payout
Conclusion
Zodiac Casino is a legit online casino from the Casino Rewards Group. Yes, it’s legit. It’s licensed by reputable regulators and has the eCOGRA audit seal.
On the gaming front, you’ll find it a robust online gaming destination that’ll satisfy many entertainment needs. It is powered by Microgaming, which blesses it with high-quality games and a selection that include popular online casino games (slots, blackjacks, roulettes, video pokers, scratch cards, etc). It also provides huge progressives where you can win mind-blowing sums from a single spin.
On the bonus front, Zodiac Casino offers one of the best welcome bonuses you’ll find in the industry. New players, with only an €1.00 deposit, get 80 chances to become an instant millionaire, and this is followed by match bonuses of up to €480 over the next four deposits. From the third deposit, Zodiac Casino offers a relatively low bonus wagering requirement which is 30 times the bonus amount.
There are many convenient banking options for making deposits and withdrawals. Also, if you run into a brick wall while in the casino, customer support is available via email and Live Chat, and crucially, responses to submissions are relatively fast and helpful.
However, there are a few bumps in the road. On the gaming front, Zodiac Casino does not have Live Casino games. So it cannot give players online casino gaming plus the human element. On the bonus front, though Zodiac Casino shines brightly in its welcome bonus, other bonuses are lacking. However, the first and second deposit has a really high bonus wagering requirement, which is 200 times the bonus amount. Lastly, when withdrawing your winnings, the 2 days that withdrawals are held pending really cut back on the payout speed.